Cookies & Privacy
Online Privacy Statement
This privacy notice tells you how we, Torcastle House Bed & Breakfast, will collect and use your personal data in order to reply to your enquiries and process bookings for you.
Why does Torcastle House Bed & Breakfast need to collect and store personal data?
In order for us to provide you with information about our accommodation, including availability and pricing, as well as process any bookings you make, we need to collect the following personal data for correspondence purposes:
- Name
- Address
- Email address
- Phone Number
In the event of you making a booking to stay at Torcastle House Bed & Breakfast we will also need to collect:
- Credit/debit or bank details
- Name of other guests travelling with you
All information is stored securely. We are committed to ensuring that the information we collect and use is appropriate for the purpose, and does not constitute an invasion of your privacy.
In terms of being contacted for marketing purposes, Torcastle House Bed & Breakfast would contact you for additional consent.
Will Torcastle House Bed & Breakfast share my personal data with anyone else?
Where bookings are made, your information is securely stored on our booking system which is managed by Torcastle House Bed & Breakfast who are fully compliant with GDPR.
How will Torcastle House Bed & Breakfast use the personal data it collects about me?
Torcastle House Bed & Breakfast will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. Torcastle House Bed & Breakfast is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.
Under what circumstances will Torcastle House Bed & Breakfast contact me?
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.
Can I find out the personal data that Torcastle House Bed & Breakfast holds about me?
If you wish to find out what information Torcastle House Bed & Breakfast holds on you, please email: stay@torcastlebandbfortwilliam.co.uk. Similarly, if you wish us to remove your personal data please email us at the same address.
OTHER WEBSITES
Our website contains links to third party websites for further information. We have no responsibility for these websites, nor their compliance of the GDPR.
Cookies
Visiting our website with your personal browser settings configured to accept cookies implies to us that you are in consent to our use of cookies as described below
The Law
On May 25th 2012 a European Union law was implemented by UK legislation, The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011, with a requirement that websites that leave non-essential cookies on visitors’ devices have to inform the visitor what these cookies are. This website complies with this law by providing information on the cookies we use so that if you choose you can either modify your browser settings to manage cookies or leave the website.
How we use Cookies
This web site also uses non-essential cookies so that we can serve you better, but all user data collected in this manner is anonymous. This site uses visitor tracking that will use cookies to track information about how visitors come to the website, which pages they visit, and other actions that visitors make whilst on the site. This data is then used in order to improve the user experience of our web site.
Non-essential Cookies also enhance our web site performance in a number of ways, personalising your experience on our site, making it more convenient for you.
Your Options
Should you wish to do so, you can refuse cookies by disabling them in your web browser’s settings. Most browsers are defaulted to accept and maintain cookies and you can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it or not. Please consult the support documentation for your web browser, which can be found online, for more information. More detailed information about controlling cookies on your computer is also available at the About Cookies website.
If you do not wish to disable cookies then you have the option to leave the website.
What is a Cookie?
A cookie is a small amount of data that is sent in a text file to your computer browser from a website’s server and is then stored on your computer, but only IF your browser’s preferences are set by you to allow it. The only personal information a cookie can obtain is information a user supplies. A cookie cannot read data from your hard disk or read cookie files created by other sites.
NB: If you are browsing from within a work based network you may not have adequate permissions to allow you to control the cookies that are set.
This site uses the following non-essential cookies:
| Cookie Name | Cookie Name |
|---|---|
| Google Analytics _ga _utma _utmb _utmc _utmz | Used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Learn more about Google Analytics and privacy |
| Google.com NID PREF HSID APISID | These are Google preference cookies, a unique identifier used by Google applications to store user preferences. They may not be delivered depending on the browser being used. Learn more about Googleâs Privacy Policy |